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Complaint Mechanism

Rules for reporting irregularities

The Good governance and anti-corruption policy has been developed to give clear signal  as to the  Donor States’ position regarding the issue of good governance.

The Good governance policy aims to ensure that the implementation of the Financial Mechanisms is based on the principles of transparency, openness and responsibility. The aim of that policy is to inform the public and to allow them to submit complaints and to report cases of irregularities in respect of the Financial Mechanisms.

Members of the public who suspect mismanagement or corruption in respect of the Financial Mechanisms may share their concerns with the Financial Mechanism Office (FMO), National Focal Point, and other relevant institutions, listed below. Irregularity report shall provide as detailed information as possible concerning the notified case.

The National Focal Point analyses all complaints and informs the notifiers, who provided the contact details, about the manner in which the report has been dealt with. If it is found that the report  concerns irregularity according to Article 12.2 of Regulations, the irregularity needs to be reported by Polish institutions to the Financial Mechanism Office in Brussels.

Irregularities may be reported to the following institutions:

National Focal Point at the Ministry of Investment and Economic Development

Postal address:

Ministry of Investment and Economic Development

Department of Assistance Programmes

Wspólna Street 2/4, 00-926 Warsaw 

Secretariat:

telephone: 22 273 78 00

fax: 22 273 89 13

e-mail: eog@miir.gov.pl

Financial Mechanism Office in Brussels

  • secretariat of the Donor States: Iceland, Liechtenstein and Norway, responsible for the EEA and Norway Grants management at the operational level

Postal address:

Financial Mechanism Office

Rue Joseph II, 12-161000 Brussels

e-mail: alert-fmo@efta.int

Director of Financial Mechanism Office: 

Mr. Henning Stirø

e-mail: hst@efta.int

telephone: +32 495 530 098  

Norwegian Office of the Auditor General (Riksrevisjonen)

  • the audit and control authority, supervising the Financial Mechanism Office and the Norwegian Financial Mechanism

Postal address:

Norwegian Office of the Auditor General 

P.O. Box 8130 Dep 

0032 OSLO, Norway 

telephone: +47 22 24 10 00 

e-mail: riksrevisjonen@riksrevisjonen.no 

EFTA Board of Auditors – EboA

  • the audit and control authority, supervising the Financial Mechanism Office and the Financial Mechanisms

Postal address:

EFTA Board of Auditors - EBoA Rikisendurskodun

Skulagata 57

105 Reykjavik, Iceland